Labels are intended to remain where placed unfortunately, this does sometimes happen.
It is possible that the labels have fallen off, because they are not properly applied according to the instructions. To make sure that the labels remain in place for a long time, it is very important that they are applied correctly.
Of course it is also possible that the quality is not up to scratch so they do not remain attached as you would expect from our products. In the event that you have closely followed the instructions, but the labels fall off, please send us an e-mail to firstname.lastname@example.org clearly stating the order number and a brief message explaining that, despite following the instructions the labels are falling off. We will then be able to provide a suitable solution.
If you have any questions, please contact us.